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EMPLOYEE
My internet connection failed whilst downloading my music.
How can I re-access this music?
Official
Response
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You will also find links to download your music on your Confirmation email / Tax Invoice, as well as the “Purchase History” link which can be found on the Getmusic store homepage.
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You will also find links to download your music on your Confirmation email / Tax Invoice, as well as the “Purchase History” link which can be found on the Getmusic store homepage.Comment
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I’m
frustrated
Download cut out after only a few songs. Can't restart to finish downloading songs that I have paid for.Money wasted.Wanted to download a lot more but will probably have to give it away. Your answers did nothing to enable me to complete download. -
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Hi Clive,
Thanks for getting in touch!
It sounds like your internet connection may have been interrupted during your download.
As download links are automatically disabled after 3 attempts as an anti-piracy measure, we will need to reset your digital download link.
So that we can do this for you, please provide us with your Getmusic invoice number or the email address that you ordered with.
Best wishes,
S @ Getmusic Team -
EMPLOYEE
