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EMPLOYEE
Are refunds possible?
Official
Response
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Refunds will not be offered in the following instances:
-where you’ve changed your mind regarding the product purchased or ordered;
-where the products have been damaged due to incorrect or unintended use once they have been received by you; and
-where we have proof of delivery (note that in some instances we require a customer signature upon receipt of goods);
Please keep this in mind when purchasing items on site.
-
Refunds will not be offered in the following instances:
-where you’ve changed your mind regarding the product purchased or ordered;
-where the products have been damaged due to incorrect or unintended use once they have been received by you; and
-where we have proof of delivery (note that in some instances we require a customer signature upon receipt of goods);
Please keep this in mind when purchasing items on site.Comment -
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Can i get a refund on my Drinking from the Sun combi pack because the album isn't signed??
Cheers,
Craig. -
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Hi Craig,
Thanks for contacting us.
We can't provide you with a refund for this order, however if you email your order number to contact@getmusic.com.au we will send you a new signed case as soon as possible :)
Best wishes,
S @ Getmusic Team -
EMPLOYEE
